Returns & Exchanges
Due to the intimate nature of our products and strict health and safety regulations, Elite Body Piercing can only accept returns on unworn items in their original, vacuum-sealed packaging. We prioritize the hygiene and safety of our customers above all else, ensuring every piece you receive is sterile and brand new.
Return Process
- 1.Check Eligibility
Verify that your jewelry is still in its original, unopened tamper-evident seal; once the seal is broken, the item is no longer eligible for return due to hygiene standards.
- 2.Request Authorization
Contact our support team within 14 days of delivery to receive a Return Merchandise Authorization (RMA) number and the specific return shipping address.
- 3.Package Your Item
Securely pack the unopened jewelry in a padded envelope or small box to prevent damage during transit, clearly marking your RMA number on the outside.
- 4.Inspection and Refund
Once our quality control team confirms the sterile seal is intact, your refund will be processed to your original payment method within 5-7 business days.